Returns & Exchanges Policy
At Adriatic Furniture, we want you to be completely satisfied with your purchase. If your new furniture doesn't perfectly suit your home, we offer a straightforward return process for items in original condition within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization.
- 2.Prepare the Item
Ensure the furniture is disassembled, if applicable, and securely placed in its original packaging to prevent damage during transit.
- 3.Schedule Collection
Our logistics team will coordinate a convenient pickup time from your residence, or you may return smaller decorative items to any showroom location.
- 4.Quality Inspection & Refund
Once received at our warehouse, we will inspect the item and process your refund or store credit, excluding any applicable delivery fees.